FAQ's

Q: Will the Chinese Characters Alive! software program work in Windows Vista?

A: Yes, the program will work in all versions of Windows Vista as long as the Flash Player is installed. Usually, the Flash Player is bundled with Windows 2000, XP and Vista. However, if your computer does not have the Flash Player, you can download it free of charge from the adobe.com website.


Q: Will USAsiaInternet offer a version for the Mac?

A: It is possible that you can use the Windows emulator to run Chinese Characters Alive! on a Mac computer. We do plan to produce a Mac version in the future.


Q: I am seeing small squares instead of Asian text. What should I do?

A: If you cannot see East Asian text on your screen, then you must install new fonts on your computer:

Windows 2000 or Windows XP users:

* Click on Start -> Control Panel -> Regional and Language Options.

* Click on the Languages Tab.

* Select the check box for Install files for East Asian languages.

* Click on Apply.

* If asked, insert the Windows XP installation CD-ROM and follow the instructions.

Windows Vista users: (coming soon)


Q: A screensaver comes on suddenly when I play the Chinese Characters Alive! Evolutions program. What should I do?

A: If you sit back and watch the Evolutions movies in the non-interactive mode, your screensaver may turn on suddenly. To turn off your screensaver:

Windows 2000 or Windows XP users:

* Go to Display Options of the Control Panel and select the disable screensaver option.

* After using the software, you can always re-enable the screensaver.

Windows Vista: (coming soon)


Q: I have already learned all of the Chinese characters in your program, but I need to know more in order to read a newspaper. What should I do next?

A: We will be releasing new programs in 2008. However, our program also promotes self-study. Many users tell us that they recognize the simple characters in the program as parts of more complicated characters. Understanding the character parts is often useful for learning new whole characters.


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Contact Information


Chinese Language Alive! Series

USAsiaInternet Inc.

San Jose, California, USA


Fax: 347 521 3967

Email: info@clalive.com

URL: www.clalive.com


Chinese Language Alive! Series 2006-2015 USAsiaInternet Inc.